A Safe Space training

Our safeguarding training ensures that volunteers offer girls a safe space where they can have fun, learn and grow

Our A Safe Space training helps you create an environment where girls can be safe and have fun.

Page last updated: 7 September 2021

Safety is at the heart of everything we do. Because we know that when girls feel safe, they feel brave enough to do things they never thought they could. 

The training will help you:

  • Understand your role in safeguarding and what to do
  • Recognise potential safeguarding issues
  • Understand our safety and safeguarding policies
  • Discuss with other volunteers what to do
  • Answer your questions

There are four levels of training. All volunteers need to undertake A Safe Space training related to their role. For example, if your role requires up to Level 3 then you will need to complete Levels 1, 2 and 3.

All training resources have been updated from September 2021.

Everyone needs to have the correct level of A Safe Space training for their role. You may have your membership withdrawn if you do not complete the levels you need. Find out what happens if you haven't completed your training.

If you don't know which level of training you need to do, check the information below or speak to your commissioner or country and region office.

Download these documents to find out which levels of A Safe Space training are needed for specific roles

A Safe Space training

A Safe Space, Level 1 – An introduction

For all volunteers including occasional helpers, GO coordinators, home contacts, peer educators and young leaders.

People visiting units more than once should be asked to complete the Level 1 A Safe Space training. As we cannot log or enforce this training until someone is a registered volunteer on GO there is no need to ask for proof of completion. 

People visiting a unit once do not need to be asked to complete the Level 1 A Safe Space training but if returning,  please do ensure they are aware of the importance of understanding and implementing our safeguarding practice.

Read more about A Safe Space, Level 1

A Safe Space, Level 2 – Creating a safe space

For leaders, assistant leaders, unit helpers, leaders in training, young leaders, peer educators, those attending residential events and those that need level 3 and 4.

Read more about A Safe Space, Level 2

A Safe Space, Level 3 – Recognising, telling and taking action

For at least one leader per unit (leader, assistant leader, leader in training) however it is strongly recommended that all leaders complete level 3; mentors, advisers, coordinators (except GO coordinators), licence holders on residentials, trainers, tutors, anyone leading a team of adults, and those doing level 4.

To book a virtual level 3 session, visit GO > learning opportunities and you can find all available dates in the top 'Available Webinars' table. Alternatively contact your country or region who will be able to share their dates.

Read more about A Safe Space, Level 3

A Safe Space, Level 4 – Managing concerns, allegations and disclosures

For all commissioners, designates, deputies and those sharing a role, trainers delivering A Safe Space Level 4, safeguarding leads and A Safe Space advisers. There may be volunteers in other roles that may find this useful, for example, contingent management/support teams leading a national contingent to international events.

To book a virtual level 4 or to gain access to the level 4 resources available to all trainers and those attending the training please email [email protected]

After you've done the training

Your GO record will show you’ve done it and four months before it is due to expire you will be sent a reminder that you need to redo the training. All levels need redoing every three years to make sure everyone is up to date and able to keep safe practice and spotting concerns at the front of their mind.

I've completed the training but it's not showing on my GO record

If you've completed an e-learning but it’s not recorded on GO, you can take a screenshot or photo of your screen, showing the completed training with the date, and email it to [email protected]. Please make sure to include the date you completed the training and your membership number if possible.

If you attended a face-to-face training for any level and it’s not on your GO record, please contact your county GO coordinator with proof of completion and they can add this.

Already have safeguarding expertise or experience outside of guiding?

We’re currently reviewing recognised prior learning across all our A Safe Space training to make sure it matches the revised training content. From September 2021 we're suspending the RPL process and no new applications will be accepted while the review is being carried out.

Any questions?

If you have a safeguarding question or concern contact [email protected].

If you have questions about the training email [email protected].

Begin A Safe Space training

Get your safeguarding training started with A Safe Space, Level 1 – An introduction.

Get started with Level 1