A Safe Space training

Our safeguarding and safety training ensures that volunteers offer girls a safe space where they can have fun, learn and grow

Our A Safe Space training helps you create an environment where girls can be safe and have fun.

Page last updated: 15 February 2022

Safety is at the heart of everything we do. Because we know that when girls feel safe, they feel brave enough to do things they never thought they could. 

The training will help you:

  • Understand your role in safeguarding and what to do
  • Recognise potential safeguarding issues
  • Understand our safety and safeguarding policies
  • Learn about our approach to risk management and your responsibilities
  • Discuss with other volunteers what to do
  • Answer your questions

There are four levels of training. All volunteers need to undertake A Safe Space training related to their role. For example, if your role requires up to level 3 then you will need to complete levels 1, 2 and 3.

Everyone needs to have the correct level of A Safe Space training for their role. You may have your membership withdrawn if you do not complete the levels you need. Find out what happens if you haven't completed your training.

If you don't know which level of training you need to do, check the information below or speak to your commissioner or country and region office.

Download these documents to find out which levels of A Safe Space training are needed for specific roles

A Safe Space training

A Safe Space level 1 – An introduction

For all volunteers including GO coordinators and home contacts.

People visiting units more than once should be asked to complete A Safe Space level 1 training. We're not able to log this if they're not a volunteer, so you don't need to ask for proof that it's been done.

Anyone visiting a unit once doesn't need to do it. But if they do return, make sure they're aware of the importance of understanding and implementing our safeguarding practice.

Read more about A Safe Space level 1

A Safe Space level 2 – Creating a safe space

For leaders, assistant leaders, unit helpers, leaders in training, district/division/county helpers and those that need level 3 and 4.

Read more about A Safe Space level 2

A Safe Space level 3 – Recognising, telling and taking action

For at least one leader per unit (leader, assistant leader or leader in training).

We recommend that all leaders complete level 3, as well as mentors, advisers, coordinators (except GO coordinators), licence holders on residentials, trainers, tutors, anyone leading a team of adults, and those doing level 4.

Read more about A Safe Space level 3

To book a virtual level 3 session, visit our learning platform or contact your country or region who offer virtual and in-person sessions. 

A Safe Space level 4 – Managing concerns, allegations and disclosures

For all commissioners, designates, deputies and those sharing a role, trainers delivering A Safe Space level 4, safeguarding leads and A Safe Space advisers. There may be volunteers in other roles that may find this useful, for example, contingent management or support teams leading a national contingent to international events.

To book a virtual level 4 session, visit our learning platform or contact your country or region who offer virtual and in-person sessions.

A Safe Space for 14- to 17-year-olds

We now have an e-learning designed for young members, this is the equivalent of completing A Safe Space level 1 and 2. Anyone under the age of 18 will no longer be able to access the standard A Safe Space courses until they turn 18.

This course can be accessed on our learning platform. If you’ve never logged into the platform before, you will need your GO username or email address and follow the instructions for ‘first time logging in’ on the platform log in page to set up a password. Please note that your password on the learning platform is not linked to your password on GO. If you’ve never logged into GO before you may need to add in your own email address to your account, you can find instructions on how to log into GO here. Any changes to your account on GO will take up to 24 hours to sync to the platform.

Their level 1 and 2 courses will remain valid for the full three years after they've been delivered. They only need to do this training if they're asked to renew.

All young people now needing to do A Safe Space training need to do this course, instead of the adult ones. The 14 to 17-year-old training is valid for 121 days after their 18th birthday, so if they move into an adult volunteering role they'll have time to complete the usual A Safe Space courses.

No. Guides working towards the Guide camp permit or acting as Rainbow or Brownie helpers, or young external volunteers who are not 14, don't have to do this training. We're developing an age-appropriate A Safe Space resource for them to complete. 

They can continue to complete A Safe Space Level 1 with support from a leader until this resource is ready.

Adult members can't access the under 18 course on the platform.  

There's a course for adult members called 'Supporting young members to complete A Safe Space' which has a version of the e-learning module and some supporting resources. It’s available to all leaders to give them a helping hand. You can find this course on the learning platform. 

It's a good idea to have a facilitated conversation after completing the e-learning. This gives young members a space to talk about any concerns, share any disclosures which may have been prompted, and for the leaders to check in about the young person’s wellbeing after some tricky topics.

This course will be recorded as A Safe Space Level 1 and A Safe Space Level 2 on their GO records. The 14- to 17-year-old e-learning is the method for delivering Level 1 and 2 content to someone who is under 18. 

It takes up to 48 hours for the completed e-learning to appear on GO.

We're working on a solution for this. For now, leaders might want to follow our guidance for Rainbow and Brownie helpers around safety and safeguarding.

After you've done the training

The levels you've completed will show in your profile on GO and on the learning platform. All levels need redoing every 3 years to make sure everyone is up to date.

The window for renewing a level will open 4 months before your training expires. You need to complete the training during this time.  If you do it ahead of the deadline, you'll have the extra time added on to your next renewal date.

I've completed the training but it's not showing on my GO record

If you've completed an e-learning but it’s not recorded on GO, check that you have fully completed the e-learning module and the course is showing as complete. It might take up to 24 hours to add to the system. If you have any issues please contact [email protected]

If you attended a face-to-face training for any level and it’s not on your GO record, please contact your county GO coordinator with proof of completion and they can add this.

Already have safeguarding expertise or experience outside of guiding?

We’re currently reviewing recognised prior learning across all our A Safe Space training to make sure it matches our updated training content. We suspended the Recognised Prior Learning (RPL) process in September 2021 and no new applications will be accepted while the review is being carried out. 

Any questions?

If you have a safeguarding question or concern contact [email protected]

If you have questions about the training email [email protected]

Begin A Safe Space training

Get your safeguarding training started with A Safe Space level 1 – An introduction.

Get started with level 1