Checking IDs for disclosure checks
What to do as a volunteer checking ID documents during a disclosure check
During the disclosure process, an existing volunteer may need to check the ID documents of the person undergoing the disclosure check.
When a new volunteer starts at a unit, it’s best for them to visit the unit a couple of times to make sure things are a good fit. It’s fine for the new volunteer to come along to unit meetings where there are young members as long as they’re supervised at all times. You can find more guidance in our recruitment and vetting policy and procedure on welcoming new volunteers.
Once a new volunteer has decided they’d like to continue volunteering at your unit, it’s time for them to do a disclosure check. The new volunteer should begin this process after no more than 4 visits to the unit. Find out why we carry out disclosure checks.
Disclosure checks themselves are provided by a government agency - AccessNI in Northern Ireland, the Disclosure and Barring Service (DBS) in England and Wales, and Disclosure Scotland’s Protecting Vulnerable Groups (PVG) scheme in Scotland. In Girlguiding's British Overseas Territories, these are carried out through the island’s police force.
As part of the process, a volunteer completing their check must verify their identity. Volunteers in England and Wales can choose to do this digitally. All disclosure check applications for volunteers in Northern Ireland must use digital ID verification, which is completed through the AccessNI website. For those in England, Wales and Scotland who can’t do digital ID verification or would prefer not to, they’ll meet with someone in person who’ll check their ID documents. In our British Overseas Territories, this is completed by the police force as part of the application process for a police check.
Who can check ID documents
If you’d like to check ID documents, you’ll need to be added as an ID verifier on GO. ID verifiers can be any volunteer who's over 18 and has a valid disclosure check.
If you’re interested in becoming an ID verifier, read the role description for more information.
It's important that you don’t carry out disclosure checks for anyone who’s a member of your family - this includes people you’re directly related to, adopted family members and in-laws. This will result in the disclosure application being cancelled and restarted with an alternative ID verifier. It could also impact your role as an ID verifier.
You also can’t carry out disclosure checks for someone you're in a relationship with, or someone who’s in a relationship with a member of your family. The same rules apply for providing a reference for someone - you can’t do this for family members, partners or partners of family members.
Who needs their ID documents checked
Anyone starting a role in a unit such as unit helper, unit leader or unit administrator – or any other role that requires a disclosure check.
You can find out if a role requires a disclosure check using the role descriptions.
Check the help files in GO for more on how to add a role to an existing volunteer.
It’s required by law for anyone working directly with young people under the age of 18 to do an enhanced with child barred list disclosure check. For more information on why we do disclosure checks, see the recruitment and vetting procedure.
Everyone in a role that requires a disclosure check (outside of Scotland) will need to be rechecked every 3 years. In Scotland, your disclosure check won’t need to be rechecked.
What you need to do as an ID verifier
We’ve put together some guidance below for existing volunteers who hold the role of an ID verifier in GO.
Once IDs have been verified, the resulting report is confidential. Only the volunteer who’s undergoing the check, the disclosure agency and the Girlguiding HQ disclosure and compliance teams will be able to see the information.
- If the volunteer isn’t using digital ID verification, they'll get in touch through GO to request face-to-face verification.
- You'll then arrange to meet the volunteer at a place that’s convenient for both of you. This should be a public place with some privacy and access to the internet. Inviting them to a private home may make new volunteers feel uncomfortable – so if you can, meet at the unit meeting place or somewhere nearby.
- For England and Wales, if you’re completing ID verification for the first time, you’ll need to have received an email from the disclosure system to activate your account (be sure to check your spam). It’s a good idea to check in advance that you can log in each time that you complete a check.
- Make sure you’ll have at least 15 minutes to do the check without too many distractions.
- Introduce yourself and make sure you've explained the purpose of doing the check. You can find out more in our recruitment and vetting policy.
- When you access the disclosure system (England and Wales) it'll walk you through the steps. You’ll just need to enter some of the details from the ID documents provided.
- If in England or Wales: after you’ve verified and entered the document details, the application will be submitted to the DBS. The person undergoing the check will have already completed their personal details prior to meeting with you for their ID verification.
- If in Scotland: after you’ve verified the ID documents you'll need to update GO to confirm that you've done so and what documents were seen. Within 48 hours the person undergoing the check will receive an email from Disclosure Scotland with a link to access and complete their personal details. The link will be valid for 14 days.
- If in Northern Ireland: you no longer need to carry out ID verification checks but may need to support the volunteer to complete their application. This might include helping them to use the AccessNI website or upload their ID documents. The person undergoing the check will receive the organisation PIN that they'll need to enter to make sure their application is linked to Girlguiding. If they don’t know where to find it, you can help them with that too.
- In Ulster, as of 3 April 2025 ID verifiers no longer need to verify and retain copies of volunteers ID documents. For all applications submitted before then, securely destroy copies of their ID. If stored electronically, these must be deleted from computers and devices and permanently deleted from recycle bins or deleted folders. Check if you have automatic cloud storage - make sure they’ve also been deleted from this area too.
- If in British Overseas Territories, once a volunteer has applied to the island’s police force for a check, they must show you, the ID verifier, evidence of this. You’ll need to update GO with the date the ID check was done.
- We have guidance on supporting trans volunteers, refugees and asylum-seeking members with disclosure checks. Our disclosures team are also at hand to help.
What documents can be checked?
The government may change the ID requirements for a disclosure check at any time. This list is correct as of the date below, but be sure to double check with your local government website for any updates. Requirements for British Overseas Territories may also vary, so please follow the guidance of your island’s government or police force.
Updated September 2025
The number of documents needed depends on which documents you can provide.
For manual ID verification, applicants need 1 document from document group 1 and 2 documents from document group 2. If the required number of documents can’t be met, applicants will be required to produce 5 documents from group 2.
For digital ID verification (England and Wales only), applicants will need to have 1 document from each group of accepted documents for that route.
List of documents accepted
This list of ID documents can be used for applicants in England and Wales (DBS).
Applicants must be able to show documents with their full name and at least 2 of the following:
- Date of birth
- Photo
- Address
Photocopies or scanned documents aren’t accepted.
Digital ID verification (UK and non-UK applicants)
Primary identity credentials:
- Any country passport (with or without a chip) (recommended). For DBS, UK passports can be expired up to a maximum of 6 months.
- Current and valid photocard driving licence (provisional or full) (recommended).
- PASS card (16+ or 18+).
- UK visa.
Secondary identity credentials:
- Photocard driving licence (provisional or full) (recommended).
- UK visa or work permit.
- UK utility bill issued with last 3 months.
- UK bank or building society statement issued within last 3 months.
- UK credit card statement issued within last 3 months.
- UK council tax statement issued within last 12 months.
- UK mortgage statement issued within last 12 months.
Manual (in-person) ID verification (UK and non-UK applicants)
Applicants must use route 1 documents where possible.
Route 1:
- 1 document from group 1.
- 2 further documents from either group 1 or group 2a or 2b.
Route 2 documents must only be used where it’s not possible to proceed using route 1 documents.
Route 2:
- 1 document from group 2a.
- 2 further documents from either group 2a or 2b.
Route 3 documents must only be used if it’s not possible to process the application through routes 1 or 2.
Route 3:
- A birth certificate issued after the time of birth (UK, Isle of Man and Channel Islands).
- 1 document from group 2a.
- 3 further documents from group 2a or 2b.
Documents
Document group 1 - primary identity credentials
- Any country current and valid passport. UK passports can be expired up to a maximum of 6 months.
- Current and valid photocard driving licence, (provisional or full) - UK, Isle of Man, Channel Islands.
- Original birth certificate (UK, Channel Islands and UK authorities overseas such as embassy or HM Forces), issued within 12 months of the date of birth.
- Biometric residence permit (BRP) – UK. A BRP showing Indefinite Leave to Remain, Indefinite Leave to Enter or No Time Limit can be used up to 18 months past the expiry date of the BRP.
- Adoption certificate (UK and Channel Islands).
- Application Registration Card (ARC) – Issued by the Home Office. Must be checked against the Home Office Employer Checking Service.
- eVisa (the share code requested by the applicant should be a ‘general’ share code).
Document group 2a - trusted government documents
- Reissued birth certificate (UK, Isle of Man and Channel Islands), issued after 12 months of the date of birth.
- Current and valid photocard driving licence (all countries outside the UK excluding Isle of Man and Channel Islands).
- Marriage/civil partnership certificate (UK and Channel Islands).
- Current and valid driving licence (paper version issued before March 2000) – UK, Isle of Man and Channel Islands. Name and address must be up to date.
- Firearms licence (UK, Isle of Man and Channel Islands).
- HM Forces ID card (UK).
Document group 2b – financial or social history documents
- Cards carrying the PASS accreditation logo (UK, Isle of Man and Channel Islands).
- Letter of sponsorship from future UK employment provider. Valid only for applicants residing outside of the UK at time of application.
- Letter from head teacher or college principal or apprenticeship provider (UK - for 16- or 17-year-olds in full-time education), issued within the last month.
- European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) - UK only.
- EEA national identity card.
- Irish Passport Card (Cannot be used with an Irish passport.
The following documents, which must have been issued within the past 12 months:
- Council tax statement (UK and Channel Islands).
- P60 or P45 certificate statement (UK and Channels Islands).
- Mortgage statement (UK).
- Financial statement – such as pension, endowment, ISA (UK).
- Central or local government, government agency or local council giving entitlement (UK and Channel Islands) – for example from the Department for Work and Pensions, the Employment Service, Local Authority (UK and Channel Islands).
- HMRC self-assessment letters or tax demand letter (UK).
The following documents, which must be less than 3 months old:
- Bank or building society statement (UK and Channel Islands).
- Bank or building society statement (Countries outside of the UK) – Branch must be in the country where the applicant lives.
- Bank or building society account opening confirmation letter (UK).
- Credit card statement (UK).
- Benefit statement, such as child benefit or pension (UK).
- Utility bills such as electricity bill or statement, water bill or statement, gas bill or statement, telephone bill or statement (not mobile phone).
This list of ID documents can be used for applicants in Scotland (PVG).
- ID verification must be completed in person.
- Applicants must be able to show documents proving their name, date of birth, and address. At least 1 document must be photographic ID. If not, 2 additional documents confirming their full address.
- Photocopies or scanned documents aren’t accepted.
Suitable documents list
Primary identity documents
- Any country current and valid passport (recommended).
- Current and valid photocard driving licence, (provisional or full) - UK, Isle of Man, Channel Islands).
- Original birth certificate (UK, Channel Islands and UK authorities overseas such as embassy or HM Forces), issued within 12 months of the date of birth.
- Adoption certificate (UK and Channel Islands).
- Application Registration Card (ARC) – Issued by the Home Office. Must be checked against the Home Office Employer Checking Service.
- PASS card (16+ or 18+).
- UK/eVisa (the share code requested by the applicant should be a ‘general’ share code).
Trusted government documents
- Reissued birth certificate (UK, Isle of Man and Channel Islands), issued after 12 months of the date of birth.
- Current and valid photocard driving licence (all countries outside the UK excluding Isle of Man and Channel Islands).
- Marriage/civil partnership certificate (UK and Channel Islands).
- Current and valid driving licence (paper version issued before March 2000) – UK, Isle of Man and Channel Islands.
- Firearms licence (UK, Isle of Man and Channel Islands).
- HM Forces ID card (UK).
Financial or social history documents
- Cards carrying the PASS accreditation logo (UK, Isle of Man and Channel Islands).
- Letter of sponsorship from future employment provider.
- Letter from head teacher or college principal or apprenticeship provider - Issued within the last month.
- European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) - UK only.
- EEA national identity card.
- Irish Passport Card (Cannot be used with an Irish passport.
The following documents, which must have been issued within the past 12 months:
- Council tax statement (UK and Channel Islands).
- P60 or P45 certificate statement (UK and Channels Islands).
- Mortgage statement (UK).
- Financial statement – such as pension, endowment, ISA (UK).
- Central or local government, government agency or local council giving entitlement - for example from the Department for Work and Pensions, the Employment Service, Local Authority (UK and Channel Islands).
- HMRC self-assessment letters or tax demand letter (UK).
The following documents, which must be less than 3 months old:
- Bank or building society statement (UK and Channel Islands).
- Bank or building society statement (Countries outside of the UK). Branch must be in the country where the applicant lives.
- Bank or building society account opening confirmation letter (UK).
- Credit card statement (UK).
- Benefit statement, such as child benefit or pension (UK).
- Utility bills such as electricity bill or statement, water bill or statement, gas bill or statement, telephone bill or statement (not mobile phone).
This list of ID documents can be used for applicants in Northern Ireland (AccessNI).
Document group 1 – primary identity documents
- Any current valid passport.
- A current and valid Irish passport card – cannot be used with an Irish passport.
- An eVisa via weblink and share code.
- A current photocard driving licence, full or provisional (UK, Isle of Man, Ireland, Channel Islands, any EEA country).
- Original birth certificate, issued within 12 months of the date of birth (UK, Isle of Man and Channel Islands including issued by UK authorities overseas).
- Original long form Irish birth certificate, issued within 12 months of the date of birth (Ireland).
- Adoption certificate (UK, Channel Islands or Ireland).
Document group 2a – trusted government- or state-issued documents
- Reissued birth certificate, issued after 12 months of the date of birth (UK, Isle of Man and Channel Islands or Ireland).
- Marriage or civil partnership certificate (UK, Channel Islands or Ireland).
- HM Forces ID card (UK).
- Firearms licence (UK, Isle of Man and Channel Islands).
- Electoral ID card (Northern Ireland only).
- A current photocard driving licence, full or provisional (all countries outside the EEA).
- A current driving licence, full or provisional (paper if issued before March 2000) - UK, Isle of Man, Ireland and Channel Islands.
- Immigration document, visa or work permit, issued by a country outside the EEA – valid only if the applicant is working in the country that issued the document.
Document group 2b - living and social history documents (issued within the last 3 or 12 months as indicated below)
- Mortgage statement (UK or Ireland), within the last 12 months.
- Financial statement for example ISA, pension or endowment (UK or Ireland), within the last 12 months.
- P45 or P60 statement (UK or Channel Islands), within the last 12 months.
- Land and Property Services rates demand (Northern Ireland only), within 12 months.
- Council tax statement (UK and Channel Islands), within the last 12 months.
The following documents, which must be less than 3 months old:
- Credit card statement (UK or Ireland), within the last 3 months.
- Bank or building society statement (UK, Channel Islands or Ireland), within the last 3 months.
- Utility bill (not mobile phone) - UK or Ireland, within the last 3 months.
- Benefit statement, for example child benefit, pension (UK), within last 3 months.
- Central or local government, government agency or local authority giving entitlement. For example from the Department for Work and Pensions, the Employment Service, HMRC (UK and Channel Islands).
Must be current and valid:
- EEA National ID card.
- 60+ or Senior (65+) SmartPass issued by Translink (Northern Ireland).
- A yLink card issued by Translink (Northern Ireland).
- Cards carrying the PASS accreditation logo (UK, Isle of Man and Channel Islands).
- Letter from head teacher or further education college principal – for 16 to 19 in full time education – only used in exceptional circumstances if no other documents can be provided (UK).
- Letter of sponsorship from future employment provider or voluntary organisation – for applicants residing outside UK at time of application (non-UK).
