Cookies

Find out more about the cookies we use on our different websites

What are cookies

When you use our websites, we place a small text file called a 'cookie' (made up of letters and numbers) on your computer, tablet or mobile phone's storage device. Using cookies is a really common practice and helps us to give you the best experience possible on our websites. Cookies are completely harmless and can't be used to run programs or deliver viruses to your computer.

You can find out more about cookies on the Information Commissioner's Officer (ICO) website.

What's a pixel

We also use pixels, which are snippets of code that enable cookies to be downloaded to your device. Pixel tags identify a device as it browses different websites, partly so that targeted adverts can be shown to that user. We don't receive any identifiable data from pixels. If you disable cookies, your visit to our website will just register as an anonymous visit.

What cookies we use

We use a variety of cookies across our different websites depending on what the website does. We use them to:

  • make website features work;
  • analyse how you're using the websites so we can make it even better and relevant to you;
  • count the number of visitors and see how visitors move around the websites to improve the way the websites work; and
  • help us advertise to you on other websites, like Facebook.

Below we run through the cookies we use on our different websites and list them all so you can find out more about each one specifically if you'd like to.

Third party cookies and targeting

We use third party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites to provide advertisement about goods and services that may be of interest to you. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They store your IP address or other digital identifiers. If you do not allow these cookies, you will experience less targeted advertising.

Managing cookies in your browser

You can control which types of cookies you allow in your web browser. You can turn cookies on or off using your browser's settings. You can also remove cookies and clear your browser's history.

The following links describe how you can change your cookie settings in the popular browsers:

Cookies we use on all our websites

We use the following cookies on all of our websites – the Girlguiding website, GO, our donation platform, our activity centre websites and our online shop:

  • ga, _gid, _gat_UAxxxxxxxx-x, __utma, __utmb, __utmc, __utmz, __utmv, __utmx and __utmxx
    • All of these are cookies from Google Analytics, a tool that analyses how people use our websites and helps us make changes to the websites which will improve your experience when you use them. It's widely used across the internet and all the data is anonymised so that the data cannot be identified as yours. Find out more about how Google uses cookies.
  • Doubleclick.net
    • This cookie is set by Google Adwords to track what people do on our websites, for example, registering to become a volunteer. This helps us analyse how our Google Adwords advertising is performing. Find out more about how Google uses cookies.
  • Fbevents.js and <!--Facebook Pixel Code -->
    • This cookie is set by Facebook to track what people do on our websites, for example, if someone signs up for an event. This helps us analyse how our Facebook advertising is performing. The Facebook pixel is a piece of code that matches you to your Facebook user ID when you do something on our websites. This data is anonymous, and we can't see any information that identifies you on Facebook. We can use the pixel to build custom audiences to advertise to you on Facebook about things that might be of interest to you.
    • For example, we may want to let people know that they can book tickets for an event. So we may build a custom audience of people who have shown an interest in the event by visiting the event webpage before booking was open and run adverts to those people to tell them that booking is now open. Find out more about Facebook's cookies and interest-based advertising and how to opt out.
  • PREF, VSC, VISITOR_INFO1_LIVE and remote_sid
    • These cookies are set by YouTube when you watch a YouTube video that's embedded on our websites. They collect information about how and where people have watched the video. The data is anonymised so that the data cannot be identified as yours. Find out more about how Google and YouTube use cookies.
  • Uwt.js and <!-- Twitter universal website tag code -->
    • This cookie is set by Twitter to track what people do on our websites, for example if someone fills out a webform. This helps us analyse how our Twitter advertising is performing. The Twitter tag is a piece of code that matches you to your Twitter user ID when you do something on our websites. This data is anonymous and we cannot see any information that identifies you on Twitter.
    • Similar to the Facebook pixel code, we can use this tag to build custom audiences to advertise to you on Twitter about things that might be of interest to you. Find out more about Twitter's cookies and interest-based advertising and how to opt out.

Cookies on the Girlguiding website

These are all of the cookies we use on the Girlguiding website (www.girlguiding.org.uk):

  • ASP.NET_SessionId
    • This cookie is necessary for several website functions to work properly. It's added to your device when you start using our website and holds an ID for the session that you're on the website. This is deleted when you close your internet browser.
  • CookiesAccepted
    • This cookie is necessary to let us know if you've accepted how we use cookies in the pop up banner when you first access the website.
  • __cfuid
    • This cookie is used to help our web pages load faster and can identify that you have visited the website before and are trusted, even if you're browsing from a shared IP address, for example at a coffee shop. It's added to your device when you open our website and expires 1 year after it's created.
  • EPiForm_{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx}:{xxxxx}
    • This cookie is used when you start to fill in a form on the website, but don't finish the form and submit it. It will store the information you have filled in, so you can return to it later and finish filling it out. The 'x's refer to a unique identifier which makes every cookie different. It's added to your device when you open our website and expires 90 days after it’s created.
  • EPI-MAR-{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxx:xx}
    • Sometimes we run tests on our website layout or content by splitting our website visitors into groups at random and showing them slightly different website pages. This is known as A/B testing and helps us continue to improve our website. This cookie is used to record how you have interacted with an A/B test and makes sure you're being shown the right content throughout the test. It's added to your device when you open our website and is removed when the test is finished. Tests vary in length, but usually only last a week or two.
  • EPi_NumberOfVisits
    • This cookie stores the number of times you've accessed different pages on our website. It lets us personalise content for you depending on how many times you've visited different pages. It's added to your device when you open our website and expires 1 year after it's created.
  • .EPiForm_BID and .EPiForm_VisitorIdentifier
    • These cookies are used to identify when you've submitted a form on the website. They're added to your device when you open our website and expire 90 days after they were created.
  • __epiXSRF
    • This cookie is necessary to protect you from cross-site request forgery, which is a form of cyber-attack. It's added to your device when you open our website and is deleted when you close your browser.
  • PollsVotedIn
    • This cookie stores a list of the different polls you've taken part in across our website. It's added to your device when you open our website and expires 1 year after it's created.

Cookies on GO

These are the cookies we use on GO (go.girlguiding.org.uk):

  • ARRAAffinity
    • This cookie is used for load balancing – or spreading our website visitors across servers to make sure each server can cope with the number of people using the website. It makes sure that every time you visit the website, the things you do are sent back to the same server, but it doesn't hold any personal information about you. It's added to your device when you open our website and expires 1 year after it's created.
  • ASP.NET_SessionId
    • This cookie is necessary for several website functions to work properly. It's added to your device when you start using our website and holds an ID for the session that you're on the website. It expires 1 year after it’s created.
  • .AspNet.ApplicationCookie and .Anonprofile
    • These cookies are used as part of the log in process when you're signing in to GO, but they don't store any personal information about you. They're added to your device when you start using our website and expire 1 year after they're created.
  • _RequestVerificationToken
    • This cookie is necessary to protect you from cross-site request forgery, which is a form of cyber-attack. It makes sure you'll be presented with the correct forms. It's added to your device when you open our website and expires 1 year after it's created.

Cookies on our donate platform

The only cookie we use on our donate platform (donate.girlguiding.org.uk) that's not already been listed is:

  • ASP.NET_SessionId
    • This cookie is necessary for several website functions to work properly. It's added to your device when you start using our website and holds an ID for the session that you're on the website. This is deleted when you close your internet browser.

Third party cookies

Other websites may set cookies while you browse our websites, usually if you're already logged into your accounts with them. These are often, but not always, social media accounts and part of the reason they use cookies is so that you can use the buttons on our website to share pages that interest you. These cookies also help us understand how people are using and interacting with our websites and we use this information to improve our websites and online advertising.

Please note that we have no control over these third party cookies and pixels, and you should check the relevant third party websites for more information about these.

Third party cookies we use

We use the following third party cookies on all of our websites – the Girlguiding website, GO, our donation platform, our activity centre websites and our online shop. Please visit the relevant third party websites to find out more about how they're used:

    • Google Adwords - Doubleclick.net
    • Facebook - Fbevents.js and <!--Facebook Pixel Code -->
    • YouTube - PREF, VSC, VISITOR_INFO1_LIVE and remote_sid
    • Twitter - Uwt.js and <!-- Twitter universal website tag code -->
    • Sizmek -rfihub.com and <!—Begin Sizmek DSP Tracking
      • This cookie is set by Sizmek, our Display advertising partner, to track what people do on our websites, for example if someone fills out a webform. This helps us analyse how our Display advertising is performing. The sizmek tag is a piece of code that updates the Sizmek cookie stored in your browser when you do something on our websites. This data is anonymous and neither Sizmek nor us can see any information that identifies you. Similar to the Facebook pixel code, we can use this tag to build custom audiences to advertise to you across the web about things that might be of interest to you. Sizmek matches cookies with their digital ad network partners to serve you relevant ads.  Find out more about Sizmek's cookies and interest-based advertising and how to opt out.
    • AdYouLike
      • This cookie is set by AdYouLike, our Native advertising partner, to track what people do on our websites, for example if someone fills out a webform. This helps us analyse how our Native advertising is performing. The AdYouLike tag is a piece of code that updates the AdYouLike cookie stored in your browser when you do something on our websites. This data is anonymous and neither AdYouLike nor us can see any information that identifies you. Find out more about Sizmek's cookies and interest-based advertising and how to opt out.
    • Targeting cookies
      • These cookies are set via our site by our advertising partners. They may be used by our partners to build a profile of your interests and show you relevant ads on other sites. If you do not allow these cookies, you will not experience our targeted advertising across different websites. The following cookies may be set by our advertising partners: Google AdX, AppNexus, Bluekai, OpenX, Yahoo Ad Exchange (Right Media), DataLogix, Rubicon Project, Index Exchange, SpotX, AdobeDMP, Tapad, PubMatic, Smaato, BidSwitch, Liveramp, Nielsen, Eyeota, Xplusone, XplusOneAPX, XplusOneADX, XplusOne, Dataxu, XplusOneLiveramp, XoneTubemogul, Krux, AOL, TubeMogul, Audience Projects, Taboola, Acxiom, MerkleONE, Sizmek media.net, Roq.ad, AggregateKnowledge, Dataxtrade.

How to manage your cookies

You can view and delete the cookies stored on your computer, tablet or mobile phone and if you want to you can prevent cookies from being stored in future. There's information about how to do this in your internet browser's ‘Help’ pages or you can find out more about how to manage your cookies on the ICO's website.