All about our membership systems upgrade

Find out what’s happening to Go! and Join Us – and how you can get involved

In August 2017, we will launch a new integrated membership system

Our current membership systems (Go!, County Go! and Join Us) will be merging into GO – one single system that’s much easier to use and more compatible across all devices. We’re pleased to announce that GO will be launching on 29 August.

For our volunteers, this will mean far less time spent on admin – and more time with girls bringing fun, excitement and adventure to guiding.

What the new system will look like

When we launch in August, our new membership system will simply be a better version of what we have now – faster, easier to use and much more efficient.

It will only require one login to access all membership enquiries and existing member data, and to update personal information. There will be less clicking around and more reporting tools, reducing the administrative pressure on volunteers. And importantly, our new system will be fully responsive - that means it will work across desktop, tablet and mobile devices.

After launch, our aim is to develop the system further based on feedback we’ve received from members, so it will be further integrated into your guiding experience. Take a look at our sneak peek blog for a more detailed look at our new system. 

Read-only period

Before GO launches in August, there will be a four-week read-only period for Go! and Join Us, starting on 1 August. This means that you’ll still be able to view records and download any forms that you need. However, you won’t be able to add, amend or delete any records. The read-only period allows us to transfer all current data successfully to the new system.

Join Us enquiries

During this period, any volunteer or parents of girls wanting to join Girlguiding can complete a survey asking for their contact details, so that when GO launches on 29 August they can be contacted and invited to register their interest.

Disclosure checks

If you carry out disclosure checks (DBS, PVG, Access NI), you’ll still be able to complete these during the read-only period. Any results received during this time won’t be uploaded to GO records until the launch date. Now’s the time to think about who needs a disclosure check to attend residential events and get them started.

References checks can still be completed for new volunteers up until the read-only period begins. Any volunteer new to guiding and still on Join Us when the read-only period begins will not be able to attend residential events. Once GO has launched normal processes will resume.

Keeping data safe

During the read-only period, one of our priorities is keeping data safe. If you do keep electronic copies or paper versions of forms during this time please store them in a safe place and password protect them if they are stored online.

Once you have entered any changes into GO please destroy all paper records immediately by shredding them.

Learn more about keeping data safe

GO launch

To help us get ready to launch GO the current Go! and Join Us will be unavailable from 10am on Monday 28 August.

On Tuesday 29 August you’ll be sent an invitation to log into GO with your own unique login. Please don't share this with anyone. Invitations will be sent throughout the day so don’t worry if you don’t get yours until later. If, however, you haven't got it by 9am on Wednesday please contact us.

Introducing the training site

In June 2017 we launched the GO training site for you to explore and a taste of what’s to come. If you are in the current Go! user group for a unit/District/Division etc you would have received an email to activate your account. Remember to activate your account using the link in your email.

There are help files and videos on the training site for you to use. When we launch GO we’ll be setting up webinars to help you. We have trained Counties so they can support local volunteers – and they’ll be on hand to guide you through the upgraded system.

Contact us

If you haven’t received your email please contact the Membership Systems Team on [email protected] 

Email us now

Supporting our users

We know it’s not always easy to get used to new things – so we’ll be supporting our fantastic Trainers and Systems Coordinators to help you settle in. We’re also developing various resources – including help files, videos and a training site – to support you. 

Take a sneak peek

Check out our blog to get a better picture of what our upgraded membership system will look like.

Find out more