Digital Experience Analyst

Closing date: Monday 31 January 2022 at 9am

Salary: £29,300 + £3,500 Location Allowance (LA) per year (pro rata) (rising to £30,840 + £3,500 LA per year (pro rata) within your first year with us)

Job type: Fixed term contract until March 2023 (extension may be possible)

Hours: 17.5 hours per week

Location: HQ, London

Application closing date: Monday 31 January 2022 at 9am


This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We have begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We are on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

The Welcome Project is a collaboration between Girlguiding and Scouts, funded by the Pears Foundation. We are working together to make the recruitment and joining experience for volunteers more inclusive, accessible and welcoming. We want all our volunteers to feel valued, starting from the very first moment they begin their volunteer journeys with us. 

Girlguiding and Scouts are two of the largest youth organisations in the UK. Combined, we have almost a million young people nationwide and are proud to develop life skills in future generations and have been doing so for over 110 years.  

The core purpose of this role is to help us understand how users interact with Girlguiding and Scouts volunteer welcome experience, digital products and services. Providing key insights which will support product development and user conversion. Being data driven to influence our strategy and approach.

We’re looking for someone with a passion for analytics and data who can help us embed insights into everything we do and help to drive forward the transformation of the volunteer welcome experience.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. Girlguiding is proud to be part of the Stonewall Diversity Champions programme, a member of the Business Disability Forum, and a member of Time to Change – improving attitudes towards mental health. While Girlguiding’s young members may be girl only, our staff team is mixed gender. We welcome applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or mental), gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex, and sexual orientation.

We are committed to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. Girlguiding is a COVID secure employer, offering hybrid working and providing support for all employees during the current pandemic. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require.

How to apply

Read the application pack and send a CV, with declaration form, supporting statement, and diversity monitoring form. Return all documents to us at [email protected]

We ask that you submit your CV and supporting information as soon as possible as we reserve the right to close vacancies at any time, when we have received sufficient applications.

It is important that you submit all of the above documents with your CV, including the declaration form, supporting statement and diversity questionnaire. We will consider only those applications that include these completed documents.

Unfortunately, we are unable to give feedback to those who are not shortlisted; however, we will, if required, provide feedback to those who have attended an interview.

Interviews will be held remotely during the pandemic.

If you have any questions about the role, please contact our HR team by emailing [email protected] or calling us on 0207 592 1892.