Departments
Chief Guide's Office
The Chief Guide's Office provides support to the Chief Guide in
her role as chairman of the Trustees and the leader of the
Movement.
Chief Executive's Office
The Chief Guide's Office provides support to the Chief Guide in
her role as chairman of the Trustees and the leader of the
Movement. It also provides support to The Council, Executive
and Awards Committees of Girlguiding UK and is the main point of
contact for The President and The Patron.
Membership Support Services
The Membership Support Services Department provides assistance
and support to Girlguiding UK's Membership and Recognised
Volunteers. Membership Support Services is responsible for the
recruitment process for all adults, safeguarding, insurance,
policy, the online manual and A to Z of activities. Membership
Support Services also covers Commissioner support,
Complaints and Concerns, grants administration, Go! support,
and Branch Association and BGIFC administration.
Guiding Development
- The Programme and Events team make sure that our diverse
learning and activity programmes are driven by the interests and
goals of today's girls. The team runs exciting large-scale national
and international events such as the BIG GIG and GOLD Trips across
the world.
- The Leadership Team develops opportunities for our 80,000 adult
volunteers to support them, enhance their skills and enable
them to deliver a quality programme to girls and young women.
Marketing and Communications
The Marketing and Communications department comprises of the
following teams: PR and Public Affairs, Fundraising and
Marketing, Design and Communications and Archives. All
Girlguiding UK publications are created in-house, including
our quarterly guiding magazine.
Training Activity Centre (TAC)
Girlguiding UK also owns a number of Training and Activity Centres (TACs) around the
UK where girls can take part in a range of exciting outdoor
activities and events.
Human Resources
The Human Resources team provides advice and support to
employees and line managers across Girlguiding UK.
Technology Services
Technology Services consists of three teams:
- The Service Operations team has responsibility for
the Service Desk as well as all infrastructure, including
servers, desktops, printers, operating systems, Microsoft Office,
network infrastructure and telephony.
- The Application Delivery team has responsibility
for the development of new applications, as well as the support of
existing systems such as the online shop, Go! desktop, County Go!,
intranet and Join us.
- The Customer Relationship team takes care of the relationship
between Technology Services and the internal customer, focussing on
service level management, service reviews, customer requirements
and customer satisfaction.
Finance and Business Development
The Finance and Business Development department deal with
accounts, legal issues, Association insurance and our
Trust Corporation.
Facilities
Facilities are responsible for Health and Safety, Office
Refurbishments and Maintenance at Commonwealth Headquarters,
They also deal with the day to day stuff, for example cleaning
contracts, photocopiers, office supplies, security and post.
Trading Service
Based in Altrincham, Cheshire, Trading Service is a
multi-channel retailer and distributor operating a state-of-the-art
warehouse supplying guiding uniform, gifts and publications to over
800 volunteer shops. They also operate an e-commerce website
-http://girlguidingukshop.co.uk
- and catalogue mail order service, providing vital income for
Girlguiding UK.
What’s more, Trading Service is the home of the Sales and
Members’ information team, providing advice and support and a range
of services to Girlguiding UK members and their families.
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