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Fundraising Standards Board

Give with confidence


As a member of the Fundraising Standards Board (FRSB), Girlguiding has made a public promise to adhere to best practice, honesty, transparency, clarity and accountability in all fundraising activity, enabling you to give with confidence.

We hope that our membership will build trust and confidence in charitable giving and ultimately encourage more people to provide vital support for girls and young women. This will enable them to fulfil their potential to take an active and responsible role in society.

Our fundraising promise to you
We are committed to high standards.
We are honest and open.
We are clear.
We are respectful.
We are fair and reasonable.
We are accountable.

Fundraising standards board logoDownload the Girlguiding Fundraising Promise

Should you have any concerns about the way we fundraise, we have a robust complaints process.  We encourage you to get in touch with your feedback. And if you are unsatisfied with the way we handle your concerns, you can also contact the independent regulatory, the FRSB.

To make a complaint, please call 020 7834 6242 or submit an enquiry form.